Kill coronavirus on the phone: Samsung offers free cleaning services to Galaxy owners in 19 countries
Samsung is giving its Galaxy phone users a helping hand in keeping them clean. The company offers a free Samsung Galaxy disinfection service to disinfect its products, which can help curb the spread of the coronavirus. This service will be available in 19 markets.
Customers eligible for this coronavirus remediation service must own one of Samsung’s Galaxy products. The products that will fall under the service are telephones, portable devices or wireless headphones.
According to reports, Samsung has properly tested the process and will use UV-C light. The process does not require any harsh chemicals. In fact, Samsung advises against using harsh chemicals to clean phones. The company said the chemicals can damage the phone’s oleophobic coating.
As of now, Galaxy disinfection service is currently available for free at Samsung service centers, Samsung experience centers and Samsung Experience stores in 19 markets around the world.
These countries include Argentina, Chile, Croatia, Denmark, Finland, Japan, Republic of Korea, Malaysia, New Zealand, Norway, Pakistan, Peru, Poland, Russia, Spain, Sweden, the United States, Ukraine and Vietnam.
Other countries will be covered by the service in the coming days. In the next batch, services will also be available for customers in Australia, Austria, Canada, Czechia, France, Greece, Hong Kong, Hungary, India, Indonesia, Israel, Italy, Jordan, Kazakhstan, Latvia, Mexico, Netherlands , Panama, the Philippines, Romania, Singapore, Taiwan, Thailand, the United Arab Emirates and the United Kingdom, according to reports.
Samsung said, however, that there is no guarantee that the service can prevent users from contracting the coronavirus. He also indicated that there are limits to service, as not all UV lamps used in service centers are the same.
“It is possible that a person will contract COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose or maybe eyes, but this is not believed to be is the primary means by which the virus is spread, “ABC News said in a statement.
Apple, on its website, has instructions on how to clean its products.
The method consisted of using a 70% isopropyl alcohol wipe or Clorox disinfectant wipes to wipe the hard surfaces of non-porous products. The World Health Organization (WHO) on Tuesday declared the coronavirus outbreak a pandemic.