Six years ago, when Charise N. Wilson found herself between jobs, she decided to start a business. So she invested $500 to buy cleaning supplies and set up a limited liability company (LLC) called Divas Cleaning & Laundry Services.
Today Wilson, 43, works for a federal agency and operates his business part-time. Most of his clients are individuals, families who work full time and some also have their own business. Many are married couples.
“I always wanted to have my own business, but I wanted to be in a business with a small overhead that met a need,” said Wilson, who lives in the East Falls section of Philadelphia. “When I show up, customers are happy to see me.”
Wilson said she had a passion for cleaning.
Currently, the business generates between $5,000 and $7,000 per year. “My sales are increasing every year,” Wilson said. “I retained most of my clients and put them on a schedule.”
Generally, for new clients, Wilson offers a consultation and starts with a special price for the kitchen and bathroom.
“It allows me to get a sense of the house,” Wilson said. But Divas Cleaning Services also offers dusting, vacuuming and pressure washing services for decks, patios and aluminum siding.
She is currently the only employee. “As my business grows, I want to provide employment opportunities,” Wilson said, so she outsources when she needs extra help.
One of his colleagues, Rayshod Helton, 33, has used his services and also works occasionally for Wilson.
“Charise provides absolutely exceptional customer service every time,” said Helton. “She does an exquisite job of cleaning. She does everything professionally and in a professional setting. She makes sure that when she leaves, there isn’t a smudge or stain in sight.
According to Wilson, she used the services of the African American Chamber of Commerce, of which she is a member, and the Small Business Administration, which assigned her a mentor when she opened the business.
She said the chamber staff are a sounding board for business ideas, encouraging her to work on marketing and social media presence.
For example, one of its goals is to create its own line of cleaning products.
“Not everyone can afford the service. Some people want to do it themselves,” said Wilson, who graduated from Eastern University with an associate degree in business administration in 2018. She is currently working on her bachelor’s degree in business administration at the same school. .
“My goals are expansion, getting contracts for steady work and longer periods, like business contracts,” Wilson said. “I want to cultivate strong and prosperous business relationships and give back to the community. I want Divas Cleaning Services to provide scholarships and grants to help other businesses in the near future.
Divas Cleaning is based in Philadelphia. For more information, call 215-809-3369 or visit: www.divascleaning.com.
Wilson’s colleague Helton said: ‘His consultations have set the tone for the level of cleaning that needs to be done. She brings her uniqueness to the cleaning service. She is very polite and very professional. I don’t care what kind of stain it removes.
Entrepreneurs are selected by the African American Chamber of Commerce